Terms & Conditions

Company Number: 16293714
Registered Address: 293 Bounces Road, London, England, N9 8LP
Effective Date: 01/08/2025


Legal Notices

1. Terms and Conditions

Welcome to Dogan Flooring Ltd. By accessing our website or using our services, you agree to the following terms and conditions:

  • All content on this website is the property of Dogan Flooring Ltd and may not be reproduced without permission.
  • Prices and service descriptions are subject to change without notice.
  • Quotations issued are valid for 30 days unless stated otherwise.
  • Booking a service constitutes agreement to the scope, terms, and payment conditions outlined in your quote or invoice.
  • Clients are responsible for ensuring clear access to all work areas prior to installation.
  • Payment terms are 50% deposit upon booking, and the balance upon completion unless agreed otherwise in writing.
  • We reserve the right to decline or cancel any job due to unsafe conditions or access issues.
  • Liability for damage is limited to the cost of the contracted service. We are not responsible for pre-existing damage or wear.
  • English law governs these terms, and any disputes will be resolved in the courts of England and Wales.

2. Privacy Policy

We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

What We Collect:

  • Name, address, phone number, and email
  • Details about your project or property (for service purposes)
  • Payment details (processed securely via third-party providers)

How We Use It:

  • To deliver our services
  • To communicate with you regarding bookings or quotes
  • To process payments and send invoices
  • For legal and tax compliance

Your Rights:

  • Access, correction, or deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the ICO

We do not share your data with third parties for marketing purposes. Information may be shared with payment processors, legal advisors, or government authorities only as required by law.


3. Cookies Notice

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember user preferences
  • Monitor website traffic via analytics tools (e.g., Google Analytics)
  • Improve usability and performance

You can disable cookies via your browser settings. However, this may limit some website functionality.


4. GDPR Compliance

As a UK-based business, we comply fully with GDPR and the Data Protection Act 2018. We apply the following principles when processing personal data:

  • Lawfulness, fairness, and transparency
  • Purpose limitation – data collected only for legitimate purposes
  • Data minimisation – we only collect what is necessary
  • Accuracy – we keep your data up to date
  • Storage limitation – your data is retained only as long as required
  • Integrity and confidentiality – secure processing and storage

We do not use profiling or automated decision-making. All personal data is encrypted and stored securely, with access limited to authorised personnel only.


5. Contact

If you have questions about these legal notices or wish to exercise your rights under data protection laws, please contact:

Data Controller: Dogan Flooring Ltd
Email: info@doganflooring.co.uk
Postal Address: 293 Bounces Road, London, England, N9 8LP